Frequently Asked Questions

Please read our FAQ before sending us a message.

[Germany]
Delivery time: 3-5 working days
Shipping fee: 5€

[Europe]
Delivery time: 3-10 working days
Shipping fee: 10-15€

[Switzerland]
Delivery time: 3-10 working days
Shipping fee: 15€

[Worldwide]
Delivery time: 10-30 working days
Shipping fee: 15-20€

We accept Stripe, PayPal, Credit Card, Debit Card, Sofort Online Banking, Apple Pay,Google Pay & Klarna

Once your payment method is confirmed or payment is received, your order will be processed for shipping. Except for pre-order drops, orders are shipped within 24-48 hours of receiving your order.

You will receive an additional email with tracking details once your package is dispatched. Please note that high order volumes may result in slight delays.

For international orders outside of the EU, additional taxes or customs duties may apply and are the responsibility of the customer.

[Germany]
Delivery time: 3-5 working days
Shipping fee: 5€

[Europe]
Delivery time: 3-10 working days
Shipping fee: 10-15€

[Switzerland]
Delivery time: 3-10 working days
Shipping fee: 15€

[Worldwide]
Delivery time: 10-30 working days
Shipping fee: 15-20€

Most of our products are produced in Portugal and Türkiye with the use of high quality and sustainable fabrics. The products undergo several quality, color and wash tests to ensure a long durability. Most of our products are ready-to-ship, which means that the shipping starts 24-72 hours after receiving your order. Pre-orders usually take 4-6 weeks until they are individually produced and shipped to the customer.

If you have any issues with your purchase, when it comes to fitting, quality or anything else, feel free to use our return portal for a quick and easy return. After inspecting your return or exchange we will issue a refund to the original payment method as soon as possible or send out the exchanged product.

Important: We can only accept returns of products, which are unworn, unwashed & in original condition. Also, the return request has to be sent within 14 Days of receiving your order.

As a sign of our appreciation, active supporters and customers, will receive discount codes, early access to our website and friends & family releases in the near future. We also recommend subscribing to our Newsletter for more insight and staying up to date with new releases.

As Cynosure Bliss is constantly trying to improve in offering the best shopping experience for our customers, we heavily rely on your feedback. Therefore, feel free to message us at any time via Mail or Instagram to hear about your impressions or wishes.

Send us an email